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November 24, 2011

Top 5 Reasons I’m Thankful for Salesforce

by @SeanCRM

Ok, so while making hand turkey’s with my 2 year old niece for her Thankful Book, I of course began to think about all of the reasons I’m thankful for Salesforce. Salesforce is no Turkey, but I still wanted to take a few minutes to pound out a few lines that I could share with the rest of the Salesforce community about what I’m thankful for.

  1. Clicks-Not-Code – This statement will shortly contradict itself because my next favorite thing is the platform. However, I love the fact that after their initial implementation, companies are able to have their Power Users and Salesforce Evangelists quickly learn and administrate the platform. Salesforce doesn’t require a lot of syntax or custom coding to be a powerful tool. Off the top of my head I can think of some of the best Salesforce Administrator / Developers that I know who have backgrounds in fields like Accounting, Marketing and Psychology.
  2. – While the ease of use that Salesforce’s declarative programming model provides users is fatalistic, when standard functionality reaches it’s limit, have no fear, as Yoda would say a Salesforce Jedi’s strength flows from the The platform allows for complete customization of both the business logic behind the scenes using custom Apex code and on the UI side through Visualforce.
  3. The Salesforce Community – One of the things that I think makes Salesforce so great is the number of people in the Salesforce community all working together. Thanks to the social revolution you have places like Twitter, LinkedIn and Facebook , where Salesforce professionals from around the world help each other by answering questions, discussing best practices, and even sharing cooking tips (we pull ourselves away from the keyboard sometimes).
  4. Visual Workflow – So yes I am partial to this one because I have spent well over the allotted hours creating training for both the Desktop and Cloud versions of Flow Designer. However, Visual Workflow is an amazing and fairly new tool which is a perfect add-on to Service Cloud. Visual Workflow allows Salesforce Administrators and even power users to quickly build complex branching scripts that can run in Salesforce, interact with the database, and never write a line of code. It’s the epitomy of the Clicks-Not-Code idea.
  5. 1-1-1 Corporate Philanthropy – What I’m most thankful for is that I get to spend most of my day working with a company that is Thankful as well, and wants to give back to the community.’s Corporate model of donating 1% Time, 1% Product and 1% Equity creates an amazing corporate culture of caring and I would love to see every company follow their lead.

Happy Thanksgiving to everyone, and a special thanks to all of the Service Members that can’t be with their families today because they are protecting all that we are thankful for.

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